Our Policy

​BOOKING TIMES: Frist come first serve by each requested booking. Each makeup/hair service requires a certain length of time to be finished. When reserving your date, book accordingly. Any additional makeup needs outside contract will only be performed at the discretion of the makeup artist. All persons involved in makeup appointments need to be available at the scheduled time of said appointment in order to not break the contract. All makeup applications for more than one person must be at the same location and consecutive in time (no gaps in between).
DELAYS: A late fee of $25.00 will be charged for every 15 minutes of delay when a client is late for the scheduled time, or if scheduled makeup exceeds allotted time because of client delays. Contract will state the times late fees will begin and the amount charged and will be initialed and approved by client.
SATISFACTION GUARANTEED: Makeup will be completed to client’s satisfaction.
TRIAL MAKEUPS: A trial makeup is available for services that do not include one. It is only offered when a makeup service is already contracted. The additional trial makeup service costs 20% off the initial fixed price. Late and cancellation fees still apply to trail runs.
SERVICE LOCATION AND REQUIREMENTS: Location of service for the day-of-event will be at the discretion of the client, but there are certain requirements the makeup artist needs to complete the makeup. A “set up” table/work area needs to be made available for the makeup artist at said location. Working electrical outlets must also be made available for use by makeup artist. Ample lighting, whether by means of natural light or by lamps, is necessary for services to be performed properly. A chair is requested.
TRAVEL FEE: A kilometer fee will be charged for locations an hour outside of Langley (and some exceptions). The amount will be determined at time of inquiry.
AIRFARE AND ACCOMMODATIONS: All costs for travel to a booked event are to be paid by client.
PAYMENT: The final balance is due on the day of the event as one payment – no exceptions. The person(s) responsible for the entire balance of payment is the person(s) who has organized our service. Acceptable forms of payment are: cash, E-transfer,  or cashier’s check.
USE OF IMAGE: By having your hair or makeup done by us, you oblige to allowing us to use your photos for our portfolio.